Raise leadership performance

In an effort to raise leadership performance in their management Google set out to answer two questions:

• What is it that makes a great manager?’

• What are the behaviours that make managers struggle?’ Based on some extensive leadership performance analytics including interviews with their managers, 360- degree feedback surveys of their employees, and regres- sion analysis of things such as job performance and employee satisfaction, Google was able to identify eight behaviours that make a great manager in Google:

• Is a good coach.

• Empowers the team and does not micromanage.

• Expresses interest/concern for team members’ success and personal wellbeing.

• Is productive and results - orientated.

• Is a good communicator – listens and shares information.

• Helps with career development.

• Has a clear vision/strategy for the team.

• Has important technical skills that help him/her advise the team.