Raise leadership performance
In an effort to raise leadership performance in their management Google set out to answer two questions:
What is it that makes a great manager?’
What are the behaviours that make managers struggle?’ Based on some extensive leadership performance analytics including interviews with their managers, 360- degree feedback surveys of their employees, and regres- sion analysis of things such as job performance and employee satisfaction, Google was able to identify eight behaviours that make a great manager in Google:
Is a good coach.
Empowers the team and does not micromanage.
Expresses interest/concern for team members’ success and personal wellbeing.
Is productive and results - orientated.
Is a good communicator – listens and shares information.
Helps with career development.
Has a clear vision/strategy for the team.
Has important technical skills that help him/her advise the team.